.......... Shelby County Penal .......... Shelby County Penal
Skip to main content
Language Español
  • Log On
  • Contact
  • FAQ
> Log On
Post Id: 358

Beginning Sunday July 19, 2020, each offender can receive one (1) free 10-minute video visit, per week (Sunday – Saturday), until further notice. If you do not schedule a free 10-minute visit first before scheduling any other visit, that visit will be marked as free in the system and result in cancellation. If any 25 or 50 minute visits are scheduled as free visits, those visits WILL be cancelled. Only the first 10-minute visit per week is eligible for this free visit offer. During the promotional period, the visitor is responsible for any cancellations due to incorrect visit duration selected when scheduling the first visit for a given week. The visitor MUST be on the offender’s approved visitation list. This visit cannot be carried over.  If you do not use it, you will lose it.  All Division of Corrections rules and polices must be followed during all visitation.


Post Id: 365

Introducing WebRTC for video visitation. 

 

WebRTC is replacing the flash player technology currently in use. This will allow the use of an IOS device for both scheduling and conducting video visits.

 

IOS users will need to ensure the default Apple device browser is set to Safari. Using Safari, users should navigate to https://shelbycountytn.gtlvisitme.com/app for scheduling and conducting video visits.

 

Android Users will need to update to the latest version of the applications GTL – Schedule Visits (1 of 2) and GTL – Internet Visits (2 of 2). Users will also need to change auto-update to enabled instead of disabled.


Schedule Visits | Purchase Extra Visits
Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly! Sign in to schedule and manage upcoming visits with your inmate. Inmate visitation scheduling allows you to skip the long lines by reserving your visitation time. You can select the date, time and location that is most convenient for you. Best of all, visits are confirmed instantly!
Pay-per-visit service allows you to purchase a visitation with your inmate when the inmate has exceeded his/her free visit quota. It also allows you to visit from a more convenient visitation center (Downtown vs. Jail).  This also allows you to visit the inmate when the time or type of the visit fall within the guidelines of a charged visit set by the facility. Pay-per-visit service allows you to purchase a visitation with your inmate when the inmate has exceeded his/her free visit quota. It also allows you to visit from a more convenient visitation center (Downtown vs. Jail). This also allows you to visit the inmate when the time or type of the visit fall within the guidelines of a charged visit set by the facility.



Returning Users

Forgot your password?
New Users

REGISTER TODAY

Haven't gotten your registration email?

Professional Visitor?
Terms of Use | Privacy Policy | Refund Policy | Internet Visit Requirements | Professional Visitor? | Contact
© 2015-2023 ViaPath Technologies. All Rights Reserved.
Powered By Inmate Visitation by GTL